PEGASI CONNECT
Intelligent outreach & demand management
infoPEGASI CONNECT is the native outreach module that powers PEGASI SAIL.
The challenge
Institutions face high no-show rates, manual confirmations and fragmented communication across call center, WhatsApp, SMS and email. The result: lost revenue, low efficiency and a worse patient experience.
- removeHigh no-show rates in schedules
- removeManual confirmation processes
- removeFragmented communication across channels
- removeLack of timely patient follow-up
The solution
PEGASI CONNECT is the intelligent communication layer that plugs into your institution's systems. It automates appointment confirmation and management, cuts no-shows with multichannel reminders, runs activation and adherence campaigns, and tailors every message to clinical context and patient behavior.
Capabilities
PEGASI CONNECT
System integration
Connects to the medical schedule, HIS or other existing systems, without replacing them.
Automatic flow activation
Appointment confirmations, reminders, post-care follow-ups and reactivation campaigns.
Omnichannel orchestration
One message, the right channel: WhatsApp, SMS, email and AI voice calls.
Bidirectional interaction
Patients confirm, cancel or reschedule — and their response is captured in real time.
Intelligence & automation
Dynamic rules by patient type, service or behavior, with automatic escalation when needed.
Monitoring & analytics
Confirmation, contact and no-show rates at a glance, with continuous campaign optimization.
Highlights
- check_circleWeb platform (SaaS) powered by AI
- check_circleNative omnichannel outreach (WhatsApp, SMS, email, AI voice)
- check_circleSegmented campaign management
- check_circleContact-flow automation engine
- check_circleRules engine for message personalization
- check_circleMetrics and performance dashboard
Certifications
Other products in the ecosystem
Ready to see it in action?
Book a demo and discover how it adapts to your operation.